What is Microsoft SNDS tool and issues?

Microsoft SNDS (Smart Network Data Services) is a tool provided by Microsoft to help email senders monitor and improve their email deliverability to Outlook and other Microsoft-related email services. SNDS provides insights into the sending reputation of an IP address or a range of IP addresses used for sending emails. It offers data on email volume, complaint rates, and other factors that can affect the sender’s reputation.

  • SNDS allows email senders to monitor the reputation of their sending IP addresses.
  • It provides data on factors like complaint rates, spam trap hits, and other metrics that influence sender reputation.
  • Senders can set up alerts to receive notifications if there are significant changes in their email sending behavior or if issues arise that could impact deliverability.

Common Issues Related to Microsoft SNDS:

  • Sometimes, SNDS may not have sufficient data for a particular IP address, especially if it’s a new sender or if the volume of emails sent is low.
  • Issues revealed by SNDS data, such as high complaint rates or spam trap hits, can indicate deliverability challenges that need to be addressed.
  • Misconfigurations in email sending practices or technical settings can lead to problems detected by SNDS.

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